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Terms and conditions

1. Acceptance of Terms

Terms and conditions for the supply of goods through the Fifteenth Line online store (fifteenth-line.com, “Fifteenth Line”, “we”, “our”, or “us”). These Terms and Conditions shall apply to all contracts entered into by Fifteenth Line. By placing your order with us you are accepting these Terms and Conditions. Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms and Conditions”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

2. Site Access and Changes

Our website changes regularly and access to this site is permitted on a temporary basis. We aim to update our site regularly, and may change the content at any time, including the product details and pricing without notice. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. You are also responsible for ensuring that all persons who access our site through your Internet connection are aware of these terms, and that they comply with them.

3. Intellectual Property

The entire content on this website, including jewelry designs, photos, videos, animations, copy, logo, copyright, trademarks, and other intellectual property rights, is the property of Fifteenth Line. You are allowed to store, print, and display the provided content strictly for personal use. Additionally, you may inform others within your organization about the materials on our site. However, you are strictly prohibited from publishing, manipulating, distributing, or reproducing the content, in any format, for any business or commercial purposes. If you wish to publish materials from this website, please contact us for our consideration. Your use of this service implies your agreement not to undermine the integrity of this website.

4. Product Information

We strive to provide accurate product information on our Site. However, we do not warrant that product descriptions, images, or other content on the Site are error-free. If you receive a product that does not match the description on our Site, your sole remedy is to return it in unused condition.

5. Orders and Payment

By placing an order on our Site, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspicion of fraudulent activity. Payments are processed through the wix.com payment platform securely, and your financial information is not stored on our servers. By purchasing on this site you confirm that the Apple Pay, Paypal account, or credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the Apple Pay, Paypal account, or credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment we will not be liable for any delay or non-delivery. Payment can be made by Apple Pay, Paypal, or via your credit/debit card, and by any other methods that may be advertised on our website.

6. Shipping and Returns

Please refer to our Shipping and Returns Policy for information on shipping, delivery times, and our return and exchange procedures.

7. Order Cancellation 

Once an order has been placed, it cannot be canceled. We encourage customers to review their orders carefully before confirming the purchase. If you have any questions or concerns, please contact us for assistance. Please refer to our Shipping and Returns Policy for information on shipping, delivery times, and our return and exchange procedures.

8. Defective and Damaged Items

If you should receive an item that is defective, damaged or not what you ordered, please contact us immediately upon having received your item. We will help you resolve any issues as quickly as possible by replacing the item, once the faulty item has been returned and received by us by post. We will confirm the return address in writing, once you have contacted us about the defect.

9. Changes to Terms and Conditions 

You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of, or access to our website or the Service, following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

10. Privacy Policy

This Privacy Policy outlines how Fifteenth Line, a website built on the wix.com platform, collects, uses, and safeguards personal information provided on our Website. We may collect personal information, such as your name, email, phone number, and payment details when you make a purchase, to fulfill your order. It's important to note that wix.com, as our platform provider, also collects information as outlined in their own privacy practices, which you can review separately on the wix.com website. We may share information with third parties for order fulfillment, but do not sell nor trade personal data for marketing, nor any other purposes. This Privacy Policy may be updated, and the latest version will be posted on this page. If you have questions, please contact us.

11. Limitation of Liability

Fifteenth Line, its affiliates, partners, directors, employees, and agents shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of, or in connection with your access to or use of the Site, or use of our products. This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses, even if Fifteenth Line has been advised of the possibility of such damages. In no event shall the total liability of Fifteenth Line and its affiliates exceed the amount paid by you, if any, for accessing or using the Site during the twelve months preceding the date on which the claim arose. You acknowledge that the limitations set forth herein are fundamental elements of this agreement and the Site would not be provided to you without such limitations.

12. Governing Law

These Terms are governed by the laws of New York State, and any disputes will be subject to the exclusive jurisdiction of the courts of New York State.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at contact@fifteenth-line.com.

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